Surfshark Review 2023: Features, Pricing, Pros & Cons

Surfshark VPN Review

The Ultimate Surfshark VPN Review: Is It the Best VPN for You?

Founded in 2018, Surfshark VPN is one of the popular VPN services based in the British Virgin Islands. It promises to offer a fast, secure, & easy-to-use solution for internet users who want to protect their privacy and security over the internet by masking their IP address and their real location. In this detailed review, we will take a closer look at Surfshark VPN & its features, pricing, performance, & customer support.

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Features of Surfshark VPN:

Surfshark VPN offers a wider range of features that make it a strong choice for privacy-conscious users. Some of the most notable features include:

  • AES 256-Bit Military Grade Encryption
  • Dynamic MultiHop (Double VPN)
  • Clean Web Ad Blocker and Tracker Blocker
  • Whitelister
  • Two Factor Authentication
  • No-Log or Zero-Log Policy
  • Kill Switch
  • 30 Days Moneyback Guarantee
  • Unblock Streaming Services such as Netflix, Prime Video, Hulu, BBC iPlayer
  • Private DNS & Leak Protection
  • WireGuard, IKEv2/IPsec, OpenVPN UDP/TCP Protocol
  • Support
  • Unlimited Device Connectivity
  • 24×7 Customer Support

AES-256 encryption

Surfshark VPN uses 256-bit encryption, a powerful & secure encryption standard. It is a type of Advanced Encryption Standard (AES) encryption widely used by many VPN providers and is very secure. With 256-bit encryption, Surfshark VPN secures your internet users by scrambling the data in such a way that it becomes unreadable to anyone who does not have the encryption key. The encryption process is performed through the Public Key Infrastructure. This means that even if a hacker intercepts your data, they would not be able to read it without the encryption key. Overall, using Surfshark VPN with 256-bit encryption provides a high level of security and privacy for your browsing activities.

Dynamic MultiHop

Surfshark VPN offers a MultiHop feature, also known as Double VPN or multi-hop VPN adds an extra layer of security and privacy to Surfshark VPN users. With the MultiHop feature, your online activities are encrypted and sent through two different VPN servers before reaching their destination. This means that your traffic is rerouted through two different locations, making it much harder for anyone to track your online activities & identify your real location. MultiHop VPN is particularly useful for users who are concerned about their online privacy very much, as it adds an additional layer of protection against surveillance, hacking, and other online threats.

CleanWeb (Ad & Tracker Blocker)

Surfshark VPN offers a CleanWeb feature that helps protect you from various online threats & annoyances. CleanWeb 2.0 is essentially an Ad Blocker and Tracker Blocker, also a Malware and Phishing protection tool. When a user enables the CleanWeb, Surfshark VPN blocks ads and trackers from loading on the websites, which can help speed up your browsing experience, and protect your privacy by preventing these companies from collecting your data and cookie information. Additionally, CleanWeb 2.0 blocks websites known for distributing malware, as well as phishing websites that may try to steal your personal information.

With CleanWeb 2.0, you can avoid annoying pop-up ads & prevent malicious websites from infecting your device with malware or stealing your sensitive information.


Surfshark VPN’s Whitelister feature allows you to selectively bypass the VPN connection for specific websites/apps. Hence, you can access certain websites or services that may not work when using a VPN, while still maintaining the security & privacy benefits of Surfshark VPN for all other online activities. With Whitelister, you can create a whitelist of websites/applications that will bypass the VPN connection, while all other internet traffic will continue to be encrypted & routed through the secure VPN tunnel. This feature is important for accessing websites or services that may be blocked when using a VPN, such as certain banking websites or streaming services. The Whitelister is easy to use and can be accessed directly from the Surfshark VPN app. Simply add the websites or applications you want to bypass the VPN connection for, and you are set.

No-logs policy

Surfshark VPN has a strict No-Logs policy (Zero-Log Policy), this means that Surfshark does not keep any logs of your online activities, including your browsing history, connection logs, IP addresses, and other identifying information. According to Surfshark’s privacy policy, they only collect minimal information required to provide their VPN services, such as your email address & billing information. However, this information is kept separate from your internet activities and is not used for any other purposes. Surfshark’s no-logs policy is important for protecting your privacy as it ensures that your internet activities cannot be tracked or monitored by third parties, as governments, ISPs, and hackers.

Kill switch

Surfshark VPN does offer a kill switch feature as a part of its user data privacy. A Kill Switch is an important feature that helps to ensure that your online activities are always protected and kept private, even if your VPN connection drops unexpectedly. When this kill switch feature is enabled, it will automatically block your internet connection if your VPN connection is lost or disrupted which prevents your device from sending or receiving any data over an unsecured network. It also helps to ensure that your real IP address and online activities are not exposed to prying eyes.

Surfshark VPN’s kill switch feature is available on its Windows, Mac, Android, and iOS apps. You can enable it by going to the settings or preferences section of the app and selecting the kill switch option. Once enabled, the kill switch will remain active as long as your VPN connection is active.

Two Factor Authentication

Surfshark VPN offers two-factor authentication (2FA) as an added layer of security for your account. With 2FA enabled, you will be required to enter a unique authentication code in addition to your password every time you log in to your Surfshark account.

Surfshark VPN Servers List and Performance:

Surfshark VPN has a huge network of over 3,200 servers in 100 countries; Hence, users can easily connect to a server in a location of their choice. It also offers fast speeds and low latency, which makes it suitable for streaming, gaming, and other bandwidth-intensive activities. During our testing, we found Surfshark VPN to be reliable and easy to use, with no connection drops or speed issues.

surfshark vpn servers

Surfshark VPN Speed Test Results

The speed of Surfshark VPN can vary depending on multiple factors such as your location, the server location you are connecting to, & your internet connection speed. Surfshark VPN is known for providing fast & uninterrupted speeds. To get a better idea of Surfshark VPN’s speed performance, we conducted a few speed tests through the website. Here are the results we obtained:

surfshakr vpn speed test

Pricing Structure of Surfshark VPN:

Surfshark VPN offers affordable pricing plans, especially considering the range of features that are included. The pricing plans are as follows:

  • 1-month plan: $16.95 per month
  • 12-month plan: $3.99 per month (billed as $59.76 for 1 Year)
  • 2-year plan: $2.39 per month (billed as $59.76 for 2 years), an additional 1 month is included

Surfshark VPN offers a 30-day money-back guarantee. Hence, if you are not satisfied with their VPN service, you will get a full refund within 30 days of your subscription.

It’s worth noting that prices may vary depending on your location & currency. Additionally, Surfshark VPN sometimes offers special promotions and discounts, so it’s always a good idea to check the website for the latest deals.

Subscription Length Price per Month Total Price
1 Month $12.95 $12.95
1 Year $3.99 $47.88
24 Months (2 years) $2.30 $59.76

Customer Support:

Surfshark VPN offers 24×7 customer support via live chat and email. The support team is responsive & knowledgeable, and able to get our questions answered promptly. They also have a detailed knowledge base and FAQ section on their website, which covers a range of topics and can be helpful for troubleshooting.

Surfshark VPN Pros and Cons

Pros of Surfshark VPN

  • Affordable pricing plans.
  • Fast speeds and low latency.
  • Wide range of features.
  • No-logs policy.
  • 24/7 customer support.

Cons of Surfshark VPN

  • Some advanced features may be overwhelming for beginners.
  • Less number of servers compared to other VPN providers.

Conclusion of Surfshark VPN Review

Overall, Surfshark VPN is a solid choice for anyone who wants a fast, secure, and affordable VPN service. The VPN service offers a range of features that make it suitable for both casual and advanced users, and the pricing plans are competitive. With a reliable network, no-logs policy, and 24/7 customer support, Surfshark VPN is a strong contender in the crowded VPN market.

Surfshark VPN Frequently Asked Questions and Answers (FAQs)

Q1: Does Surfshark VPN keep logs?

No, Surfshark VPN has a strict no-logs policy as we have mentioned above, it does not collect or store any information about users’ online activities, including browsing history, IP addresses, and DNS queries.

Q2: How to Enable 2FA in Surfshark VPN

  1. Log in to your Surfshark account from Website App or Software.
  2. Go to the “My Account” section.
  3. Scroll down to the “Two-factor authentication” section and click “Enable”.
  4. Download and install a 2FA app, such as Google Authenticator or Authy, on your smartphone or tablet.
  5. Open the 2FA app and scan the QR code displayed on the Surfshark website.
  6. Enter the authentication code generated by the app into the “Code” field on the Surfshark website.
  7. Click “Enable” to enable 2FA for your account.

Q3: How many devices can I connect to Surfshark VPN at once?

Surfshark VPN allows unlimited simultaneous device connections. Hence, you can use the service on as many devices as you want at the same time, without having to log out of one device to use another.

Q4: Does Surfshark VPN work with Netflix?

Yes, Surfshark VPN works with Netflix, allowing users to access geo-restricted content from different regions around the world through the Netflix App, Website or Smart TVs. Surfshark VPN also works with other streaming services such as Amazon Prime Video, Hulu, and BBC iPlayer.

Q5: Is Surfshark VPN legal?

Yes, Surfshark VPN is a legal service that allows users to protect their privacy over the internet through a secure VPN tunnelling protocol. Users must make sure that using a VPN to engage in illegal activities is still illegal, and Surfshark VPN does not condone or support such activities.

Q6: What is Surfshark IP Rotator?

Surfshark IP Rotator is a feature that allows you to automatically rotate your IP address at set intervals. It improves your privacy by making it more difficult for websites and services to track your online activities based on your IP address. With the IP Rotator feature, Surfshark VPN automatically changes your IP address at predetermined intervals, such as every few minutes or hours.